REDESIGNING CARE DELIVERY: IMPROVING THE PATIENT EXPERIENCE AND SYSTEM EFFICIENCY
Initiatives in Greece, Sweden, Switzerland, Ireland, England and Turkey are clear proof that redesigning care is worth the cost. Healthcare systems are as unique as the countries in which they exist. But a large—and growing—body of research demonstrates the potential for savings and for improved patient outcomes by putting in place best practices from around the globe.
Patras alone shows that redesigning care can have substantial results for hospital efficiency, quality of patient care, and human resources. In addition to its work with E&A clinics, the Greek NHS partnered with hospitals to put Lean Supply Chain principles in place, dropping inventory levels by 73%. Total savings achieved: €24 million over three years. Scaled up nationally, a similar plan could produce savings of €1 billion for the Greek NHS.
Beyond the supply chain, Patras has also demonstrated the impact of improving staffing efficiency. By giving non-clinical nursing tasks to other staff members, nurses saw their productivity increase by 33%. Applied to the 800 nurses, that’s the equivalent of 264 full-time positions. Scaled up nationally, this type of efficiency would equal the services of 7,400-12,000 nurses, improving care for patients. In a system short of resources, that’s no small feat.
Today, it’s clear that the numbers don’t add up: older populations, fewer young workers paying in to systems, rapid increases of chronic diseases across all age groups… European systems are under pressure. But innovative solutions exist, and investing in them will likely have a significant return on investment in terms of human well-being and financial stability for healthcare.
Spotlight on Prevention: When, Who and How?
Unhealthy lifestyles and lack of physical activity are key factors in the development of chronic diseases. Early prevention and diagnosis, better education, and above all collaboration among governments, patient organizations, and industry are crucial to prevent chronic diseases from arising.