REDESIGNING CARE DELIVERY: IMPROVING THE PATIENT EXPERIENCE AND SYSTEM EFFICIENCY
Across Europe, patients navigate complex care delivery systems that are in need of modernisation to provide optimised services. From long wait times to see specialists, rushed medical appointments to lack of follow-up care, the challenges are similar. Patients increasingly struggle with more than one chronic health issue and are likely to receive siloed care. The lack of coordination between the different specialists treating one patient can cause delays in correct diagnoses, resulting in poorly-managed conditions. Inefficient care delivery negatively impacts patient outcomes and costs healthcare systems a great deal of money.
INNOVATING FOR BETTER VALUE AND PATIENT ACCESS
In a context where both the economy and lack of available human resources place constraints on the way in which care is delivered, innovation is necessary. Countries must invest in solutions to rethink patient access and provide better value. Planning and forethought is necessary to generate new ideas that can then be tested in the field.
In Greece, a country struggling to allocate scarce health resources, this is precisely what the city of Patras is doing. Today, half of patients admitted into Patras’ hospitals come in under so-called “Emergency procedures” in hospitals. The system has no direct links between primary care physicians and hospital doctors: a total disconnect between two vital forms of healthcare. A new project aims to solve this problem by creating autonomous Emergency & Accident clinics, staffed with dedicated emergency medicine specialists. Beyond filling an essential gap in service for patients, autonomous E&A clinics could create serious cost savings for a country struggling to balance the books.
EU Whitepaper: Roadmap for Sustainable Health
Spotlight on Prevention: When, Who and How?
Unhealthy lifestyles and lack of physical activity are key factors in the development of chronic diseases. Early prevention and diagnosis, better education, and above all collaboration among governments, patient organizations, and industry are crucial to prevent chronic diseases from arising.